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Areas of Expertise:
Over 45 yrs hands-on experience in all areas and operations of restaurants, fast casuals, hotels, franchises
regarding safety, security, supervision, training, manuals, foodservice, manufacturing, distribution, franchisor-franchisee disputes, agreements, industry standards and practices, class actions and excellent research.
Credentials:
Former Instructor UCLA (28 years)
Certified ServSafe, Nat'l Restaurant Assn. food safety program
Nat'l tradepaper columnist; author, editor/publisher of Gottlieb's Bottom Line newsletter
International lecturer: Zurich, Toronto, Tokyo, Singapore & USA.
Summary of Experience:
Former partner IHOP, V.P. Director of National Restaurant Operations, Real Estate, Site Selection, Construction, Equipment; qualified in State & Federal Courts. Volunteer missions in Latvia, Poland, Egypt setting up franchise operations. Extensive consulting assignments in Japan, Singapore, Korea & throughout USA since 1969.
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